Contract Training Spotlight: Our Cloud Contracts Training Library

If you are looking for training on SaaS and cloud contract terms, join the How to Contract training membership.  Your subscription includes access to contract training on critical issues.  Click here to find out more about our contract training membership.

Cloud Service Agreement Playbook (in Excel)

We created the Cloud Terms Playbook based on the Bonterms' Cloud Terms template. This playbook includes advice on key issues to consider in each part of the agreement. We've also identified provider issues and edits and customer issues and edits. 

• How to Negotiate Permitted Use Provisions (Bonterms Section 2) (5:54 minutes)
• Users (Bonterms Section 3) (4:14 minutes)
• Affiliates (Bonterms Section 4)(4:56 minutes)
• Restrictions (Bonterms Section 9.6) (4:44 minutes)
• We also included some tips and a link to an open-source acceptable use policy.
   

Vendor Rights and Obligations Clauses

If you want to get training on how to approach vendor rights and obligations in cloud terms, our library includes over 30 minutes of training in these videos: 

• Vendor Obligations - The Big Perspective (3:41 minutes)
• Use of Customer Data (Bonterms Section 5.1) (4:24 minutes)

• Security (Bonterms Section 5.2) (3:46 minutes)

  Usage Data (Bonterms Section 5.4) (3:36 minutes)

   Third-Party Platform Integration (Bonterms Section 10) (3:49 minutes)

   Professional Service (Bonterms Section 10) (9:26 minutes)

  Operational Changes (Bonterms Section 22.7) (1:34 minutes) 

Intellectual Property Clauses

There are unique issues to IP in cloud agreements.  Members have access to 44 minutes of training in these videos on intellectual property provisions in cloud terms:

• Copyright Concepts You Need to Know Before You Watch Anything Else (3:28 minutes)
• When You Should Include a License in Your SaaS Contract (5:34 minutes)
• Open Source Licenses Overview (9:15 minutes)
• How to Negotiate an Open Source Provision (Bonterms Section 22.13) (1:43 minutes)
• How to Redline a Reserved Rights Provision (Bonterms Section 15.1) (8:12 minutes)
• IP Ownership and Assignment (5:10 minutes)
• How to Negotiate a Feedback Provision (Bonterms Section 15.2) (4:12 minutes)
• Module - Data and IP Protection (6:23 minutes)

   

Indemnification Clauses

Want to learn more about indemnification in cloud contracts? Check out the 1 hour and 40 minutes of video training in our Cloud Terms Training Library.

• Expert Video - Indemnification (Jennifer McGrew and Danielle Bass at the How to Draft and Negotiate Cloud Service Agreement Workshop) - 41:34 minutes)

• Warranties Overview (3:39 minutes)
• Mock Negotiation of a Performance Warranty (10:50 minutes) 
• Support Services Overview (1:54 minutes)
• Provider's Support Priorities (1:46 minutes)
• Customer's Support Priorities (3:48 minutes)

   
• Service Levels Overview (2:21 minutes)
• Mock Negotiation of Service Levels (6:42 minutes)

T

erm and Termination Clauses 

• Term and Termination with John Sorenson and Shahed Kader (56:55 minutes) + handout
• Expert Video - Term and Termination in SaaS Contracts with Michael Hamilton and James Paik (16:11 minutes)

Limitation of Liability Clauses

 Our Cloud Terms Training Library also includes 25 minutes of training limitations of liability in cloud services agreements, including these:

• Limitation of Liability Overview (2:59 minutes)
• General Cap (Bonterms Section 16.1) (6:51 minutes)
• Consequential Damages Waiver (Bonterms Section 16.2) (4:10 minutes)
• Uncapped and Expanded Damages (Bonterms Section 16.1) (5:10 minutes)

 We also have 27 minutes on these videos covering other provisions in SaaS agreements and cloud service terms.

• Trials and Betas (Bonterms Section 21) (12:21 minutes)
• Order of Precedence (Bonterms 22.5) (8:14 minutes)