Member-Only Course
Level Up Your Expertise With Our Services and SOW Course
This two-hour course covers the essential skills for drafting and negotiating service agreements and statements of work. Whether you are managing a single vendor engagement or an enterprise-wide procurement function, this course gives you the practical tools to protect your company and support successful service relationships.
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Module 1
Foundations and Contract Structure
Learn how services contracts are organized, how documents relate to each other, and how order of priority, entire agreement, and incorporation by reference shape the overall deal.
Module 2
Defining Services and Scope
Build a clear and practical approach to describing services and scope so that expectations, boundaries, and responsibilities are unambiguous.
Module 3
Managing SOW Obligations, Assumptions, Change Orders, and Governance
Understand how to structure obligations and assumptions in statements of work and how to use change orders and governance to manage evolving needs over the life of the project.
Module 4
Deliverables and Acceptance Criteria
Learn how to define deliverables and set acceptance criteria that are specific, measurable, and aligned with business outcomes.
Module 5
Payment Terms and Pricing Models
Develop strategies for drafting payment terms and choosing pricing models that reflect value, manage risk, and support healthy
Module 6
Personnel and Quality Requirements
See how to address key issues around personnel, qualifications, performance standards, and quality controls in your services contracts.
Module 7
Risk Allocation and Liability
Gain clarity on how to allocate risk through liability provisions and related terms so that your contracts protect your organization without blocking the deal.







