MEMBER-ONLY COURSE
Level up your service agreement and SOW expertise with our course.
This course covers the essential skills for drafting and negotiating service agreements and statements of work. Whether you are managing a single vendor engagement or an enterprise-wide procurement function, this course gives you the practical tools to protect your company and support successful service relationships.
Here's what you'll learn in the 2-hour Service Agreements and SOW Essentials course
Module 1
Foundations and Contract Structure
Learn how services contracts are organized, how documents relate to each other, and how order of priority, entire agreement, and incorporation by reference shape the overall deal.
Module 2
Defining Services and Scope
Build a clear and practical approach to describing services and scope so that expectations, boundaries, and responsibilities are unambiguous.
Module 3
Managing SOW Obligations, Assumptions, Change Orders, and Governance
Understand how to structure obligations and assumptions in statements of work and how to use change orders and governance to manage evolving needs over the life of the project.
Module 4
Deliverables and Acceptance Criteria
Learn how to define deliverables and set acceptance criteria that are specific, measurable, and aligned with business outcomes.
Module 5
Payment Terms and Pricing Models
Develop strategies for drafting payment terms and choosing pricing models that reflect value, manage risk, and support healthy vendor-customer relationships.
Module 6
Personnel and Quality Requirements
See how to address key issues around personnel, qualifications, performance standards, and quality controls in your services contracts.
Module 7
Risk Allocation and Liability
Gain clarity on how to allocate risk through liability provisions and related terms so that your contracts protect your organization without blocking the deal.
Here's a detailed agenda on everything included in this course
01 Contract Formation and Document Relationships
Course Workbook 25 Pages
Foundations and Contract Structure 08:48
Order of Priority and Relationship Between Documents 10:16
Entire Agreement and Incorporation by Reference 10:48
Quick Learning Check 4 questions
02 Defining Services and Scope
Defining Services and Scope 16:28
Quick Learning Check 1 questions
03 SOW Operational Provisions
SOW Obligations and Assumptions 14:27
Change Orders and Governance 10:12
Quick Learning Check 3 questions
04 Deliverables and Acceptance
Deliverables and Acceptance Criteria 09:51
Payment Terms and Pricing Models 11:07
Quick Learning Check 3 questions
05 Personnel, Quality, and Risk
Personnel and Quality Requirements 12:18
Risk Allocation and Liability 10:19
Quick Learning Check 2 questions
06 Course Completion Steps
Course Evaluation 3 questions
After completing the activities, claim your Certificate of Completion
Meet Laura Frederick, How to Contract's Founder
She's a contract expert whom lawyers & professionals turn to for real-world training.
Laura spent more than 25 years practicing law around the world, leading commercial deals at Fortune 500 companies like Tesla and international law firms like Morrison Foerster. Since launching How to Contract in 2021, she's delivered hundreds of hours of training to thousands of lawyers and professionals worldwide.
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