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This webinar covers how warranty, service-level, and acceptance terms are drafted and negotiated. It explains express warranties, warranty periods and remedies, disclaimers of implied warranties, and how to compare warranty scope and exclusive remedies against company standards. The session covers service-level metrics, measurement periods, service credits, and acceptance criteria, and how to negotiate service-level targets and acceptance testing periods. It also covers escalating remedies and termination rights for repeated failures, and aligning warranty commitments with product capabilities, service levels, and liability limits.

*Live CLE Credit Information:

How to Contract will apply for 1.25 hours of General CLE credit in TX.

This program is approved for the following:

1.25 hours of General CLE credit in California

1.00 hours of Substantive CLE credit in Pennsylvania

We will provide details to attendees on how to request a certificate of attendance. These certificates are provided after an attendee submits a completed credit request form (including the CLE code words shared live) within 14 days of the live webinar. Late submissions are not accepted.

Lawyers in these other jurisdictions who attend live may be eligible for credit through reciprocity, self-application, or reporting: AK, AL, AR, AZ, CT, CO, FL, GA, HI, IA, ID, IN, IL, KY, LA, NC, NH, NJ, NV, NY, MD, ME, MN, MO, MT, NC, ND, NE, NH, NM, NV, OK, OR, RI, SC, TN, UT, VA, VT, WA, WI, WV, and WY. These programs may also be eligible for Canadian CPD credit in British Columbia, Ontario, and Quebec.

We do not determine individual eligibility. Please check your state bar for specific compliance rules.